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This caused some computers to get delayed responses from those servers, and an older version of Skype’s Windows software improperly processed the responses, crashing Skype for about 20 per cent of users. A software glitch caused Skype’s major outage last week, the internet calling and messaging service said. Rabbe said the issue, which began last Wednesday, started when a group of servers running offline instant messaging overloaded. In a blog post, chief information officer Lars Rabbe said the 24-hour outage that cut service for nearly all of Skype’s users stemmed from a problem in a version of Skype’s software for computers running Microsoft’s Windows operating system.
Computers that crashed included numerous “supernodes” – computers Skype likens to phone directories, helping users connect with each other – which resulted in a much larger outage as other available supernodes couldn’t handle all the user traffic. At that point, voice calling, video-chatting and text-based instant messaging were working for most users, Bates said, but other features, such as offline instant messaging and group video calls, were still down. The Luxembourg-based company said customers who pre-pay for service or are on pay-as-you-go plans will receive an e-mail with a voucher for 30 minutes of free calling to landlines anywhere in the world. Users pay for services such as making calls from a PC to a landline or cell phone. Earlier this year, AT&T Inc.’s Internet-based “U-verse” phone system went down for several hours, affecting 1.15 million customers. Skype’s software offers a range of free services, including the ability to make voice or video calls and send instant messages to other Skype users. On average, 124 million people use Skype each month, though the total number of registered users is more than four times that. A year ago, eBay sold its majority stake in the business for about $2 billion to an investor group that includes Skype’s founders. That was 10 per cent less than the usual traffic for the time of day, as some people still could not log on. AP By Thursday afternoon, things had improved to the point where about 21 million users were logged in, said CEO Tony Bates. Skype has indicated that it wants to list its shares on the Nasdaq Stock Market. In a video posted on the Skype blog, Bates said the problems “completely took almost every user offline.”

The service went down for almost all of its users starting at midday Eastern time on Wednesday. Other internet-based calling services that compete with the traditional phone system also have problems with consistent service. Subscribers will be credited with a week’s extra subscription service. Skype’s popularity around the globe stems in large part from the free or cheap calls it provides. Skype has since returned to operating normally.
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A software glitch caused Skype’s major outage last week, the internet calling and messaging service said. Rabbe said the issue, which began last Wednesday, started when a group of servers running offline instant messaging overloaded. This caused some computers to get delayed responses from those servers, and an older version of Skype’s Windows software improperly processed the responses, crashing Skype for about 20 per cent of users. In a blog post, chief information officer Lars Rabbe said the 24-hour outage that cut service for nearly all of Skype’s users stemmed from a problem in a version of Skype’s software for computers running Microsoft’s Windows operating system.

Skype has indicated that it wants to list its shares on the Nasdaq Stock Market. By Thursday afternoon, things had improved to the point where about 21 million users were logged in, said CEO Tony Bates. A year ago, eBay sold its majority stake in the business for about $2 billion to an investor group that includes Skype’s founders. On average, 124 million people use Skype each month, though the total number of registered users is more than four times that. Skype has since returned to operating normally. Earlier this year, AT&T Inc.’s Internet-based “U-verse” phone system went down for several hours, affecting 1.15 million customers. Computers that crashed included numerous “supernodes” – computers Skype likens to phone directories, helping users connect with each other – which resulted in a much larger outage as other available supernodes couldn’t handle all the user traffic. That was 10 per cent less than the usual traffic for the time of day, as some people still could not log on. The Luxembourg-based company said customers who pre-pay for service or are on pay-as-you-go plans will receive an e-mail with a voucher for 30 minutes of free calling to landlines anywhere in the world. In a video posted on the Skype blog, Bates said the problems “completely took almost every user offline.”

The service went down for almost all of its users starting at midday Eastern time on Wednesday. Skype’s popularity around the globe stems in large part from the free or cheap calls it provides. At that point, voice calling, video-chatting and text-based instant messaging were working for most users, Bates said, but other features, such as offline instant messaging and group video calls, were still down. AP Subscribers will be credited with a week’s extra subscription service. Other internet-based calling services that compete with the traditional phone system also have problems with consistent service. Users pay for services such as making calls from a PC to a landline or cell phone. Skype’s software offers a range of free services, including the ability to make voice or video calls and send instant messages to other Skype users.
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Subscribers will be credited with a week’s extra subscription service. Earlier this year, AT&T Inc.’s Internet-based “U-verse” phone system went down for several hours, affecting 1.15 million customers. Skype has since returned to operating normally. By Thursday afternoon, things had improved to the point where about 21 million users were logged in, said CEO Tony Bates. A year ago, eBay sold its majority stake in the business for about $2 billion to an investor group that includes Skype’s founders. At that point, voice calling, video-chatting and text-based instant messaging were working for most users, Bates said, but other features, such as offline instant messaging and group video calls, were still down. On average, 124 million people use Skype each month, though the total number of registered users is more than four times that. Skype has indicated that it wants to list its shares on the Nasdaq Stock Market. Other internet-based calling services that compete with the traditional phone system also have problems with consistent service. The Luxembourg-based company said customers who pre-pay for service or are on pay-as-you-go plans will receive an e-mail with a voucher for 30 minutes of free calling to landlines anywhere in the world. That was 10 per cent less than the usual traffic for the time of day, as some people still could not log on. AP Skype’s software offers a range of free services, including the ability to make voice or video calls and send instant messages to other Skype users. Skype’s popularity around the globe stems in large part from the free or cheap calls it provides. In a video posted on the Skype blog, Bates said the problems “completely took almost every user offline.”

The service went down for almost all of its users starting at midday Eastern time on Wednesday. Users pay for services such as making calls from a PC to a landline or cell phone. Computers that crashed included numerous “supernodes” – computers Skype likens to phone directories, helping users connect with each other – which resulted in a much larger outage as other available supernodes couldn’t handle all the user traffic.

This caused some computers to get delayed responses from those servers, and an older version of Skype’s Windows software improperly processed the responses, crashing Skype for about 20 per cent of users. A software glitch caused Skype’s major outage last week, the internet calling and messaging service said. In a blog post, chief information officer Lars Rabbe said the 24-hour outage that cut service for nearly all of Skype’s users stemmed from a problem in a version of Skype’s software for computers running Microsoft’s Windows operating system. Rabbe said the issue, which began last Wednesday, started when a group of servers running offline instant messaging overloaded.

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This caused some computers to get delayed responses from those servers, and an older version of Skype’s Windows software improperly processed the responses, crashing Skype for about 20 per cent of users. In a blog post, chief information officer Lars Rabbe said the 24-hour outage that cut service for nearly all of Skype’s users stemmed from a problem in a version of Skype’s software for computers running Microsoft’s Windows operating system. Rabbe said the issue, which began last Wednesday, started when a group of servers running offline instant messaging overloaded. A software glitch caused Skype’s major outage last week, the internet calling and messaging service said.

Users pay for services such as making calls from a PC to a landline or cell phone. Subscribers will be credited with a week’s extra subscription service. Other internet-based calling services that compete with the traditional phone system also have problems with consistent service. Skype’s software offers a range of free services, including the ability to make voice or video calls and send instant messages to other Skype users. Skype has indicated that it wants to list its shares on the Nasdaq Stock Market. The Luxembourg-based company said customers who pre-pay for service or are on pay-as-you-go plans will receive an e-mail with a voucher for 30 minutes of free calling to landlines anywhere in the world. AP Computers that crashed included numerous “supernodes” – computers Skype likens to phone directories, helping users connect with each other – which resulted in a much larger outage as other available supernodes couldn’t handle all the user traffic. Skype has since returned to operating normally. That was 10 per cent less than the usual traffic for the time of day, as some people still could not log on. Earlier this year, AT&T Inc.’s Internet-based “U-verse” phone system went down for several hours, affecting 1.15 million customers. On average, 124 million people use Skype each month, though the total number of registered users is more than four times that. A year ago, eBay sold its majority stake in the business for about $2 billion to an investor group that includes Skype’s founders. By Thursday afternoon, things had improved to the point where about 21 million users were logged in, said CEO Tony Bates. Skype’s popularity around the globe stems in large part from the free or cheap calls it provides. In a video posted on the Skype blog, Bates said the problems “completely took almost every user offline.”

The service went down for almost all of its users starting at midday Eastern time on Wednesday. At that point, voice calling, video-chatting and text-based instant messaging were working for most users, Bates said, but other features, such as offline instant messaging and group video calls, were still down.

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In a blog post, chief information officer Lars Rabbe said the 24-hour outage that cut service for nearly all of Skype’s users stemmed from a problem in a version of Skype’s software for computers running Microsoft’s Windows operating system. A software glitch caused Skype’s major outage last week, the internet calling and messaging service said. This caused some computers to get delayed responses from those servers, and an older version of Skype’s Windows software improperly processed the responses, crashing Skype for about 20 per cent of users. Rabbe said the issue, which began last Wednesday, started when a group of servers running offline instant messaging overloaded.
Users pay for services such as making calls from a PC to a landline or cell phone. Skype has since returned to operating normally. Other internet-based calling services that compete with the traditional phone system also have problems with consistent service. Computers that crashed included numerous “supernodes” – computers Skype likens to phone directories, helping users connect with each other – which resulted in a much larger outage as other available supernodes couldn’t handle all the user traffic. That was 10 per cent less than the usual traffic for the time of day, as some people still could not log on. AP Earlier this year, AT&T Inc.’s Internet-based “U-verse” phone system went down for several hours, affecting 1.15 million customers. Skype’s popularity around the globe stems in large part from the free or cheap calls it provides. The Luxembourg-based company said customers who pre-pay for service or are on pay-as-you-go plans will receive an e-mail with a voucher for 30 minutes of free calling to landlines anywhere in the world. Skype’s software offers a range of free services, including the ability to make voice or video calls and send instant messages to other Skype users. At that point, voice calling, video-chatting and text-based instant messaging were working for most users, Bates said, but other features, such as offline instant messaging and group video calls, were still down. A year ago, eBay sold its majority stake in the business for about $2 billion to an investor group that includes Skype’s founders. Skype has indicated that it wants to list its shares on the Nasdaq Stock Market. On average, 124 million people use Skype each month, though the total number of registered users is more than four times that. By Thursday afternoon, things had improved to the point where about 21 million users were logged in, said CEO Tony Bates. In a video posted on the Skype blog, Bates said the problems “completely took almost every user offline.”

The service went down for almost all of its users starting at midday Eastern time on Wednesday. Subscribers will be credited with a week’s extra subscription service.
Advertisement: Story continues below

Subscribers will be credited with a week’s extra subscription service. Computers that crashed included numerous “supernodes” – computers Skype likens to phone directories, helping users connect with each other – which resulted in a much larger outage as other available supernodes couldn’t handle all the user traffic. On average, 124 million people use Skype each month, though the total number of registered users is more than four times that. That was 10 per cent less than the usual traffic for the time of day, as some people still could not log on. At that point, voice calling, video-chatting and text-based instant messaging were working for most users, Bates said, but other features, such as offline instant messaging and group video calls, were still down. Skype’s software offers a range of free services, including the ability to make voice or video calls and send instant messages to other Skype users. Skype has since returned to operating normally. Earlier this year, AT&T Inc.’s Internet-based “U-verse” phone system went down for several hours, affecting 1.15 million customers. The Luxembourg-based company said customers who pre-pay for service or are on pay-as-you-go plans will receive an e-mail with a voucher for 30 minutes of free calling to landlines anywhere in the world. Users pay for services such as making calls from a PC to a landline or cell phone. Skype’s popularity around the globe stems in large part from the free or cheap calls it provides. AP By Thursday afternoon, things had improved to the point where about 21 million users were logged in, said CEO Tony Bates. Other internet-based calling services that compete with the traditional phone system also have problems with consistent service. A year ago, eBay sold its majority stake in the business for about $2 billion to an investor group that includes Skype’s founders. Skype has indicated that it wants to list its shares on the Nasdaq Stock Market. In a video posted on the Skype blog, Bates said the problems “completely took almost every user offline.”

The service went down for almost all of its users starting at midday Eastern time on Wednesday.

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A software glitch caused Skype’s major outage last week, the internet calling and messaging service said. This caused some computers to get delayed responses from those servers, and an older version of Skype’s Windows software improperly processed the responses, crashing Skype for about 20 per cent of users. In a blog post, chief information officer Lars Rabbe said the 24-hour outage that cut service for nearly all of Skype’s users stemmed from a problem in a version of Skype’s software for computers running Microsoft’s Windows operating system. Rabbe said the issue, which began last Wednesday, started when a group of servers running offline instant messaging overloaded.

A software glitch caused Skype’s major outage last week, the internet calling and messaging service said. This caused some computers to get delayed responses from those servers, and an older version of Skype’s Windows software improperly processed the responses, crashing Skype for about 20 per cent of users. In a blog post, chief information officer Lars Rabbe said the 24-hour outage that cut service for nearly all of Skype’s users stemmed from a problem in a version of Skype’s software for computers running Microsoft’s Windows operating system. Rabbe said the issue, which began last Wednesday, started when a group of servers running offline instant messaging overloaded.
Other internet-based calling services that compete with the traditional phone system also have problems with consistent service. Users pay for services such as making calls from a PC to a landline or cell phone. AP Skype’s popularity around the globe stems in large part from the free or cheap calls it provides. Skype has since returned to operating normally. In a video posted on the Skype blog, Bates said the problems “completely took almost every user offline.”

The service went down for almost all of its users starting at midday Eastern time on Wednesday. At that point, voice calling, video-chatting and text-based instant messaging were working for most users, Bates said, but other features, such as offline instant messaging and group video calls, were still down. Computers that crashed included numerous “supernodes” – computers Skype likens to phone directories, helping users connect with each other – which resulted in a much larger outage as other available supernodes couldn’t handle all the user traffic. Skype’s software offers a range of free services, including the ability to make voice or video calls and send instant messages to other Skype users. Skype has indicated that it wants to list its shares on the Nasdaq Stock Market. Subscribers will be credited with a week’s extra subscription service. By Thursday afternoon, things had improved to the point where about 21 million users were logged in, said CEO Tony Bates. On average, 124 million people use Skype each month, though the total number of registered users is more than four times that. A year ago, eBay sold its majority stake in the business for about $2 billion to an investor group that includes Skype’s founders. Earlier this year, AT&T Inc.’s Internet-based “U-verse” phone system went down for several hours, affecting 1.15 million customers. That was 10 per cent less than the usual traffic for the time of day, as some people still could not log on. The Luxembourg-based company said customers who pre-pay for service or are on pay-as-you-go plans will receive an e-mail with a voucher for 30 minutes of free calling to landlines anywhere in the world.
Advertisement: Story continues below

Earlier this year, AT&T Inc.’s Internet-based “U-verse” phone system went down for several hours, affecting 1.15 million customers. Skype’s software offers a range of free services, including the ability to make voice or video calls and send instant messages to other Skype users. A year ago, eBay sold its majority stake in the business for about $2 billion to an investor group that includes Skype’s founders. Skype has since returned to operating normally. In a video posted on the Skype blog, Bates said the problems “completely took almost every user offline.”

The service went down for almost all of its users starting at midday Eastern time on Wednesday. AP Subscribers will be credited with a week’s extra subscription service. Skype has indicated that it wants to list its shares on the Nasdaq Stock Market. Users pay for services such as making calls from a PC to a landline or cell phone. On average, 124 million people use Skype each month, though the total number of registered users is more than four times that. Computers that crashed included numerous “supernodes” – computers Skype likens to phone directories, helping users connect with each other – which resulted in a much larger outage as other available supernodes couldn’t handle all the user traffic. Other internet-based calling services that compete with the traditional phone system also have problems with consistent service. That was 10 per cent less than the usual traffic for the time of day, as some people still could not log on. Skype’s popularity around the globe stems in large part from the free or cheap calls it provides. The Luxembourg-based company said customers who pre-pay for service or are on pay-as-you-go plans will receive an e-mail with a voucher for 30 minutes of free calling to landlines anywhere in the world. At that point, voice calling, video-chatting and text-based instant messaging were working for most users, Bates said, but other features, such as offline instant messaging and group video calls, were still down. By Thursday afternoon, things had improved to the point where about 21 million users were logged in, said CEO Tony Bates.

Advertisement: Story continues below

Rabbe said the issue, which began last Wednesday, started when a group of servers running offline instant messaging overloaded. In a blog post, chief information officer Lars Rabbe said the 24-hour outage that cut service for nearly all of Skype’s users stemmed from a problem in a version of Skype’s software for computers running Microsoft’s Windows operating system. A software glitch caused Skype’s major outage last week, the internet calling and messaging service said. This caused some computers to get delayed responses from those servers, and an older version of Skype’s Windows software improperly processed the responses, crashing Skype for about 20 per cent of users.

Advertisement: Story continues below
At that point, voice calling, video-chatting and text-based instant messaging were working for most users, Bates said, but other features, such as offline instant messaging and group video calls, were still down. That was 10 per cent less than the usual traffic for the time of day, as some people still could not log on. A year ago, eBay sold its majority stake in the business for about $2 billion to an investor group that includes Skype’s founders. Skype’s software offers a range of free services, including the ability to make voice or video calls and send instant messages to other Skype users. Skype has indicated that it wants to list its shares on the Nasdaq Stock Market. In a video posted on the Skype blog, Bates said the problems “completely took almost every user offline.”

The service went down for almost all of its users starting at midday Eastern time on Wednesday. Computers that crashed included numerous “supernodes” – computers Skype likens to phone directories, helping users connect with each other – which resulted in a much larger outage as other available supernodes couldn’t handle all the user traffic. The Luxembourg-based company said customers who pre-pay for service or are on pay-as-you-go plans will receive an e-mail with a voucher for 30 minutes of free calling to landlines anywhere in the world. Subscribers will be credited with a week’s extra subscription service. Earlier this year, AT&T Inc.’s Internet-based “U-verse” phone system went down for several hours, affecting 1.15 million customers. Other internet-based calling services that compete with the traditional phone system also have problems with consistent service. Users pay for services such as making calls from a PC to a landline or cell phone. By Thursday afternoon, things had improved to the point where about 21 million users were logged in, said CEO Tony Bates. AP Skype has since returned to operating normally. On average, 124 million people use Skype each month, though the total number of registered users is more than four times that. Skype’s popularity around the globe stems in large part from the free or cheap calls it provides.

In a blog post, chief information officer Lars Rabbe said the 24-hour outage that cut service for nearly all of Skype’s users stemmed from a problem in a version of Skype’s software for computers running Microsoft’s Windows operating system. A software glitch caused Skype’s major outage last week, the internet calling and messaging service said. This caused some computers to get delayed responses from those servers, and an older version of Skype’s Windows software improperly processed the responses, crashing Skype for about 20 per cent of users. Rabbe said the issue, which began last Wednesday, started when a group of servers running offline instant messaging overloaded.

A software glitch caused Skype’s major outage last week, the internet calling and messaging service said. Rabbe said the issue, which began last Wednesday, started when a group of servers running offline instant messaging overloaded. In a blog post, chief information officer Lars Rabbe said the 24-hour outage that cut service for nearly all of Skype’s users stemmed from a problem in a version of Skype’s software for computers running Microsoft’s Windows operating system. This caused some computers to get delayed responses from those servers, and an older version of Skype’s Windows software improperly processed the responses, crashing Skype for about 20 per cent of users.
A year ago, eBay sold its majority stake in the business for about $2 billion to an investor group that includes Skype’s founders. Skype has indicated that it wants to list its shares on the Nasdaq Stock Market. Other internet-based calling services that compete with the traditional phone system also have problems with consistent service. Computers that crashed included numerous “supernodes” – computers Skype likens to phone directories, helping users connect with each other – which resulted in a much larger outage as other available supernodes couldn’t handle all the user traffic. Users pay for services such as making calls from a PC to a landline or cell phone. On average, 124 million people use Skype each month, though the total number of registered users is more than four times that. Subscribers will be credited with a week’s extra subscription service. By Thursday afternoon, things had improved to the point where about 21 million users were logged in, said CEO Tony Bates. Skype’s software offers a range of free services, including the ability to make voice or video calls and send instant messages to other Skype users. Earlier this year, AT&T Inc.’s Internet-based “U-verse” phone system went down for several hours, affecting 1.15 million customers. That was 10 per cent less than the usual traffic for the time of day, as some people still could not log on. The Luxembourg-based company said customers who pre-pay for service or are on pay-as-you-go plans will receive an e-mail with a voucher for 30 minutes of free calling to landlines anywhere in the world. In a video posted on the Skype blog, Bates said the problems “completely took almost every user offline.”

The service went down for almost all of its users starting at midday Eastern time on Wednesday. AP Skype has since returned to operating normally. Skype’s popularity around the globe stems in large part from the free or cheap calls it provides. At that point, voice calling, video-chatting and text-based instant messaging were working for most users, Bates said, but other features, such as offline instant messaging and group video calls, were still down.

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